Privacy Policy
I consent to receive phone sales calls and text messages [Msg and data rates may apply] from The Debt Bureau to offers on the number I provided above even if I am on a federal or State do not call registry. I understand these calls may be generated using an auto-dialer and may contain pre-recorded messages and that consenting is not a required condition of purchase.
Thedebtbureau.org is serious about protecting online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our system.
“You” or “Your” means you as a participant in or as a user of Thedebtbureau.org. “We” or “Our” or “Us” means Thedebtbureau.org. “Our site” means Thedebtbureau.org.
Section 1. Collected Information
Thedebtbureau.org collects various types of information from you to better meet your needs and to provide you with a more relevant user experience. Some of this information (Non-Personally Identifiable) is collected automatically through internet-tracking technologies. The type of information your browser or Internet session may automatically provide us with can include the browser you are using, your Internet domain, the operating system on your computer, your IP address and the pages of the site you visited. Further, we may collect the e-mail addresses of visitors that communicate with Thedebtbureau.org via e-mail.
We may also contract with reputable third-party advertising companies to serve ads on our behalf. These companies may also use other internet measures to collect non-personally identifiable information.
Section 2. Use of Data Collected
We use your personal, demographic and profile data to enhance your experience at our site, enabling us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for marketing and promotional purposes, for statistical analysis, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future e-mails or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online.
Section 3. Disclosure of Data to Third Parties
We will only disclose to third parties information knowingly and voluntarily disclosed by you, or aggregate demographic and profile data. We reserve the right to share, rent, sell, or otherwise disclose data we collect to third parties. Any third party we disclose data to will be carefully prescreened by us, determined be reputable, and will use the personal data for marketing products and services which we determine, in our sole judgment, that you might find of interest.
This site contains links to other sites, and we are not responsible for the privacy practices or the content of such sites.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Section 4. Your Opt-Out Rights
You may opt-out of receiving communications from us and or our partners when we acquire your information. We also allow you to unsubscribe from our database. If you unsubscribe from our database, your information will no longer be used by us for secondary purposes, disclosed to third parties, or used by us or third parties to send promotional correspondences to you. You can unsubscribe by emailing support here
Section 5. Your Rights To Your Personal Data
Upon request via postal mail or e-mail, we will provide you a summary of personal information retained by us. We will only send your personal records to your e-mail address or postal address we have on file for you. You may modify, correct, change, or update your personal record or remove your personal record from our database by contacting Thedebtbureau.org via postal mail at the address below.
Section 6. Our Right To Contact You
We reserve the right to contact you regarding your account status and changes to subscriber agreements, privacy policy, or any other policies or agreements relevant to you.
Privacy Policy for California Residents
This Privacy Notice for California Residents supplements the information contained in our privacy policy above and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.
Information We Collect
Section 7. Our Right To Change
We reserve the right to change this policy at any time by notifying you of the existence and location of the new or revised privacy policy or by posting the changes online at our site.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us online or write to:
Thedebtbureau.org
8977 S 1300 W #2071
West Jordan, UT 84088
Call (877) 768-1496 to speak to an agent
Updated on May 15, 2022
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).
Public information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
- Information excluded from the CCPA’s scope, like:
health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994. We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you.
- Indirectly from you. For example, through information we collect from our clients while providing services to them.
- Directly and indirectly from activity on our website.
- From third parties that interact with us in connection with the services we perform. Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided.
- To provide you with information, products or services that you request from us.
- To provide you with email alerts.
- To improve our website and present its contents to you.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We disclose your personal information for a business purpose to the following categories of third parties:
- Our affiliates.
- Service providers.
- Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
- Third party marketers who we feel you will benefit from their services.
- Your Rights and Choices
- The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Privacy Settings
When you visit our website, we may store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the website work as you expect it to and to provide a more personalized web experience. However, you can manage settings and choose not to allow certain types of cookies, which may impact your experience of the website and the services we are able to offer. To manage these settings, click here: Do Not Sell My Personal Information.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each category of recipient purchased; and disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it. Exercising Access, Data Portability, and Deletion Rights To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either: Calling us at (877) 768-1496 or filling out the form below.
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us.
We are the go to resource for figuring out how to get your finances into check. Learn financial strategies, find resources, and more.
Videos are paid actor representative testimonials. For email assistance, please contact support@thedebtbureau.org or Call (800) 541-8589
Your results will vary depending on how much debt you are starting with, the effort you put in, timeliness of your payments, and the diligence you use in following our methods.
This website is intended for informational purposes and as a reference tool to match consumers with companies that may be able to assist them. The Debt Bureau is a referral company. By calling and/or submitting your information to the company, it will share it with or forward your call to outside affiliates that pay The Debt Bureau to match consumers with their services.
Our goal is to provide exceptional service. One of our agents may reach out to you to discuss your order, ask for feedback, and / or see if you need any assistance with your products, services, or plans, at the phone number you provided regardless of your do-not-call list status. You may opt out of further contact at any time by simply telling our customer service team that you would no longer like to be contacted. In the event that our team is unable to reach you by phone, they may send you a text message letting you know that we called. Both our text messages and phone calls may be sent or connected utilizing automated software. Carrier charges may apply. You may opt out of any future contact via text message by replying anytime with “STOP”.